First Massage: What to expect

Are you new to massage therapy? We understand that you may have questions before your session, so we have addressed a few of the most common questions below. It is our goal to provide a comfortable and relaxed atmosphere, so that you can make the most out of your time with us!

Common Massage Questions:

When is the best time to schedule my massage?
This will largely depend on your goals for the session. If your aim is relaxation, choose a time when you will not feel rushed and can enjoy the experience. If treating a certain ailment or injury, you will want to ensure that you are healthy enough to receive a massage. It is best to wait if you have a fever, skin irritation, open wound or are in the process of stabilizing your medication.

What should I do to prepare for my appointment?
In the days leading up to your scheduled massage, be sure to drink plenty of water. You should also obtain doctor approval if you are currently receiving treatment and compile a list of current medications. Avoid eating right before your massage and plan to arrive a little early so you are not rushed.

Will I be covered during the massage?
Yes! Massage therapists use draping, which enables them to expose the area to be massaged, while covering the remainder of your body. Private areas will always remain covered, in addition to any other requested areas. If you feel self-conscious about your body, please remember that our therapists are health professionals, who are sensitive you any issues you may have. You can be open and honest with them, with no fear of embarrassment.

Is ok to talk during the session?
If you’d like to talk, we welcome the opportunity to get to know you better. But, please do not feel obligated to chat for our benefit. Medical massage may require more interaction, but ultimately we desire to create a tranquil and productive environment for both medical and relaxation massage. If you would like to change pressure, have us focus more or less on an area or are uncomfortable in any way, speak up.

Will I need to shower immediately to remove the oil?
Most massage oils will not ruin your clothes, so an immediate shower is not necessary. If you are concerned about preserving hair and make-up, be sure to let your therapist know. They can design a session that will keep you fresh for your day ahead. Also, be sure to tell your therapist if you have any skin sensitivities, so that they can make product adjustments, if necessary.

Should I tip my massage therapist?
Tipping will vary based on the type of establishment. In spa settings, the average tip is 15-20%. Sessions conducted by a medical practices, such as a doctor’s or chiropractic office, do not typically accept tips. Here at Heaven & Health, tips are never expected, but graciously accepted.

What if I fall asleep?
This is fairly common and actually communicates a high level of trust and comfort with your therapist. We take it as a compliment!

What should I do if I am ticklish?
This is another common and easily addressed concern. Simply point out those areas, so that the therapist can design a session that avoids ticklish spots altogether, or uses modified pressure and techniques.

Will my health insurance cover my costs?
Coverage for massage therapy will vary based on your particular policy, so you should confirm coverage with your insurance carrier prior to your appointment. In Delaware, auto insurance typically covers massage therapy for injuries due to an auto accident, regardless of fault. Workers Compensation will often cover massage therapy costs, which result from an on the job injury.